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Dec. 7, 2006 - Zillow Listings - The First Taste is Free

With getting some listing paperwork signed late yesterday afternoon, spending some time with the family and then attending an Executive Committee meeting for my local synagogue, I was out of the electronic loop from about 4 p.m. yesterday until mid-day today. Little did I know the new real estate world that would be waiting for me today.

That, of course, is an exaggeration. But from the proliferation of articles today on one topic - an upgrade to Zillow that allows property owners to "list" their own properties and set a "make me sell" price (a dream price at which they'd start packing, even if they had no intention of moving) - it would seem the real estate industry as we know it has come to a halt.

Well, yes and no. And it seems opinions on the ultimate impact of Zillow's changes depend greatly on the author's already-established opinion of the direction of the real estate industry.

Merv at the Northern Virginia Real Estate Guide opined ...
The significance of this might well be to make every MLS obsolete, realtor.com irrelevant, Google Base old fashioned, Craig's list history and significantly transform the role of a real estate agent as a central figure in the transaction to one of a real estate transaction advisor as buyers search for homes and sellers are empowered to market their own homes on a massive scale.
I believe we're several steps short of every MLS being obsolete or even making Realtor.Com irrelevant. For all of the discussion of local Multiple Listing Systems pulling their listings from Realtor.Com, the fact remains that the vast majority of brokerage-listed properties not only can be seen on the site but are automatically populated. Zillow, at this juncture, is relying solely on property owners and enterprising agents to enter homes for sale. Kris Berg at the San Diego Home Guide discusses this further.

As for the impending obsolescence of the MLS, I believe this is a notion fed by a misconception of the MLS' purpose. As I have stated many times, the Multiple Listing Service is nothing more or less than a database that allows real estate brokerages to communicate their listings to each other while also offering cooperation to those brokerages who bring buyers to the listings. Since Zillow does not have all the homes for sale, and there is no offer of cooperation, it in no way replaces what exists in the MLS.

Now call my a cynic (I'll wait while you do so) ... but if Zillow attracts a great number of people to the website to list their homes, and in time it is proven that this service provides value, isn't it logical to expect the big Z to charge for the service? And once they cross that threshold, are the Zillow listings anything more than a better marketed FSBO site?

Also, Zillow has decided to allow agents to add their property listings to the site. I've tried it here and others, including Ardell in Seattle and the aforementioned Kris Berg, were doing the same. And again, if it is proven that there is value to a Zillow online listing, wouldn't it be natural to assume that Zillow ultimately will charge for this service? And when they do charge for listings to be added, does the site then become more or less relevant than a Realtor.Com that also charges for upgraded listings?

I'm going to wrap this as much of today's discussion across real estate blogs has been duplicative. But before I call it an afternoon, I'll add one final twist.

So far I've added one property to Zillow. Why? Because in the other cases, the Zestimate provided is lower than the list price of the home. While it seems like a simple difference in calculations, consider the possible ramifications over time:

1) Does a lower Zestimate, accurate or not, provide a prospective buyer with a starting offer or, worse yet, a perceived notion of value that will not or cannot be overcome with additional information?
2) Since Zillow allows property owners to adjust the estimated value of their home, are we going to see homeowners adjusting their prices to the values they'd rather see to justify higher possible list prices? (In theory this can happen now, but I believe the side-by-side sales price and estimated value will create an inexorable link in the mind of a buyer.)
3)  Can a property owner opt out of the system when the estimate can impact their ability to sell for fair value? Sellsius wrote about this one.

And the final question ... while the technological side of things seems wonderful, is there anyone else wondering how strong a structure being built upon a house of cards possibly can be? Keep in mind I have no issue with Zillow adding listings - while the bubble heads are off praying for the destruction of the real estate agency, those of us in the industry with any kind of a clue already are adapting in under a day.

But given that Zillow's estimates only are as good as the last few sales, that in areas where there are no sales the data can be shaky, that there are any number of unzillowables out there ... with an increasing amount of information presented as fact versus conjecture, will this great real estate Tower of Babel come tumbling down if the underlying stones mentioned in the previous sentence aren't anchored more securely?

That's it for me ... I'll be going through the rest of the posts in a bit. If you're interested in the varied reactions, here's a list compiled by Drew at the Zillow blog:

Greg at the Bloodhound Blog on the 900-pound AVM
Ardell's first blush at Rain City Guide
Future of Real Estate Marketing, Zillow Offers Free Listings
Transparent RE's Zillow Primer
Kevin Boer at Three Oceans on the world changing
Galen's always unique perspective at Rain City Guide
Jim Duncan at Real Central Virginia
Maureen Francis' first-ever Zillow post. (Really?)
Jonathan Miller at the Matrix on the make me move price

(c) Jonathan Dalton, 2006 / Jonathan Daltons Arizona Homes

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Dec. 8, 2006 - re: Zillow Listings - The First Taste is Free

Posted by Athol Kay

I believe the sale price on a listing overwrites the zestimate price. I.e. you either can see a zestimate or a sales price, not both.

re: #3   You can't really opt out of a system based on public information.

Do we really need an MLS to establish a prevailing co-broke rate? 90% of my MLS listings have a co-broke of 2.5%. What if brokerages just went on record as offering a x% co-broke on all sales? Doesn't have to be tacked onto each listing.

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Dec. 8, 2006 - re: Zillow Listings - The First Taste is Free

Posted by Jonathan Dalton
Does it, Athol? I'll check it out. I sure hope the list price doesn't overwrite the estimate; if that's the case, then the estimate has absolutely no value whatsoever once a home is listed. Especially if the list price happens to be based somewhere next to the Matterhorn in Fantasyland.
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Dec. 8, 2006 - re: Zillow Listings - The First Taste is Free

Posted by Athol Kay

Ahh, the zestimate is still there, but gets bumped off the headline on the listing page, and is nearer the bottom. The seller does get to defend their price somewhat though with showing the upgrades etc to the house. Looking at some of the listing pages it actually seems fairly reasonable.

There is a "doubled sold price" bug myself and Kris Berg have spotted though. That screws zestimates for an entire neighborhood.

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Dec. 11, 2006 - re: Zillow Listings - The First Taste is Free

Posted by Brian Brady
I'm no fan of Z for Realtors but it seems you have identified arbitrage opportunities for your listings.  Clever!  The mark true comprehension of market forces.
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Dec. 11, 2006 - re: Zillow Listings - The First Taste is Free

Posted by Toby

The sky is falling, the sky is falling.

Oh wait, my curtain just fell.

Sorry, I can see how Zillow is going to change how we do business, but I'm still struggling with how it is is going to "kill my career" as so many agents want to say.

Will it change things, sure. But, as they say, you do one of two things every day -- get better or worse. And I refuse to think of Zillow as getting worse.

Toby

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Dec. 11, 2006 - re: Zillow Listings - The First Taste is Free

Posted by Maureen Francis
Yes, Really.

Though I've wanted to do one every day since.  They seem to generate a lot of traffic, incoming links and new readers.  Now that I have lost my Zirginty  (thank you Pat Kitano for pointing that out) I am just holding myself back from the next time.
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Dec. 15, 2006 - re: Zillow Listings - The First Taste is Free

Posted by JF.sellsius
That Tobey is one smart pup, JD. Cuts to the chase faster than .....
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Feb. 1, 2007 - Rent - Exchange - Buy - Sell my home, house, property

Posted by Pam Stone

Find current house swapping and exchange opportunities along with thousands of houses for sale and homes for rent listings. We asssist you through the process of Buying or Selling a property.

 

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Feb. 27, 2007 - re: Zillow Listings - The First Taste is Free

Posted by Obares Blogger
Zillow cannot charge for this info in the future... if they do they will loose one of the key aspects of the Internet... FREE!  Although I have heard a rumor that Google Base will start charging people for uploading their homes for sale information... another way for Google to make a buck.
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Apr. 18, 2007 - re: Zillow Listings - The First Taste is Free

Posted by FSBO seller
They seem to generate a lot of traffic, incoming links and new readers.
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Apr. 19, 2007 - re: Zillow Listings - The First Taste is Free

Posted by Cynthia ANDREWS
zestimate was off on all my listings give of take 20K but that is a negotiable amount in our market I will use them just as aanother ad venue for my listings .  As long as it is free it is for me:)
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Apr. 19, 2007 - re: Zillow Listings - The First Taste is Free

Posted by Jonathan Dalton
The price is right, Cyndi ...

There's a lot more about Zillow on my new blog. Come check it out!
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Apr. 30, 2007 - house property

Posted by michel
Natural beauty,beautiful agile and vital life. Marvellous offer! dream heaven to live a vivid life.Low cost,no hidden charges.Grant u vital facilities.You are proud to order now!
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May. 20, 2007 - re: Zillow Listings - The First Taste is Free

Posted by sell my house fast
seems like a clever use of the system, i never thought of using it as such.
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Aug. 25, 2007 - re: Zillow Listings - The First Taste is Free

Posted by For Sale By Owner
Ha - it is not free - you have to buy advertising on zillow for your listing to make it sold - in other case - there is no sense in that
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